Application · Suncorp NZ · Commercial & Rural Insurance
Nine years inside insurance product.
Built for regulated, intermediated, end-to-end.
Why this seat, and why now.
Regulated insurance product, end-to-end
Nine years inside IAG's personal-lines claims and e-service portfolio across NZ and AU — the exact shape Suncorp's JD describes.
Stakeholder orchestration
Coordinating underwriting, claims, legal/risk, ops and third-party partners isn't new ground. It's how I've operated for most of my career.
Lifting practice maturity
Authored IAG's Product Playbook, founded its Digital Hack-Week, and currently Experience Lead for Product Aotearoa Conference.
JD ↔ Evidence
Tap a row to expand
9 years inside IAG
Owned the operational roadmap for IAG NZ's claims and e-service portfolio. Part of the McKinsey-led transformation that built IAG's 3–5 year strategy and Customer Journey model — work that lived inside formal governance, risk and regulatory rails the whole way through.
IAG NZ & AU · 2014–2023
The arc.
Insurance product, then product transformation, now rural-and-commercial commerce at platform scale.
- 2014–2017IAG NZPersonal-lines claims & e-service
- 2017–2020IAG AUCross-Tasman product & ops
- 2020–2023McKinsey-led transformation3–5yr strategy & Customer Journey model
- 2023–nowGlobal Dairy TradeModular SaaS across the auction ecosystem
Happy to chat — and walk through any of the above.
What stands out about Suncorp NZ is the combination of trusted brands and an explicit appetite for PMs who can balance customer outcomes, commercial judgement and risk discipline. That's the environment I'd be proud to contribute to.
Ngā mihi,
Rahul Singh